Valentines Day Terms & Conditions
- Customers are eligible for a 5% additional discount with coupon code: MYLOVECODE discount on the total order value during valentine sale. Coupons will automatically apply at cart page or you may add manually.
- Additionally, customers can enjoy an extra 3% off on their purchase at payment page applicable on prepaid orders* (UPI, Net Banking & Cards).
- We strive to ensure timely delivery, but external factors, such as high order volumes and logistical challenges, may impact the delivery schedule.
- The validity of offers may vary over time, and promotions are subject to change without prior notice.
- Customers are encouraged to check the current offers and their validity on our official website or contact our customer service for the latest information.
- Free Surprise GIFT worth min. Rs 250 with every order above Rs. 399. The free gift is available while stocks last. Once the allocated stock for the promotion is exhausted, the offer will automatically cease, and no further claims can be made. The free gift offered in this promotion is non-transferable and cannot be exchanged for cash or any other product or service.
- To avail the discounts, customers must check & apply the applicable promo codes or coupons at the Cart page during the order placement process.
- The discounts are applicable only on eligible products and may not be combined with other promotions unless explicitly stated.
Refunds and Cancellations:
- In the event of a delay in delivery, customers may request information on the status of their order.
- If a delay is anticipated to be extensive, customers have the option to cancel their order and receive a full refund.
- We do not offer refunds, returns or exchanges on any of our items unless they were received as ‘Damaged’, ‘Defective’ or ‘Not as described’.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You have 96 hours from the date of receiving your order to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and within 48 hours a credit will automatically be applied to your original method of payment once cancellation is approved.
Modification of Terms:
- These terms and conditions may be modified or updated by the company at its discretion.
- Customers are advised to review the terms before making a purchase.
- The company reserves the right to revise or withdraw any offers at any time without prior notice.
- Such changes will not affect orders placed before the revision or withdrawal of the offer.
- For any inquiries or concerns regarding orders, delivery, or promotions, customers can contact our customer service department. Please contact our customer support team at “firstname.lastname@example.org”.