Terms and Conditions

These terms of offer for sale ("Terms of Offer For Sale") between McNROE Consumer Products Pvt. Ltd. (hereinafter referred to as " CODE Grooming") and the users of the Website ("You" or "Your" or "Yourself" or "User") describe, inter alia, the terms of offer for sale, purchase of goods and services through Cash, Vouchers/Coupons or otherwise on the Website, www.codegrooming.com.

Please read the terms of offer for sale carefully before purchasing any products or availing any services from the website. Any purchase made by you through the website of the products/ services shall signify your acceptance of the terms of offer for sale and your agreement to be legally bound by the same.

In addition to the foregoing, you shall also be bound by the terms of use of the website, terms of offer for sale issued by the management or additional terms of service which are displayed with the selection of the product, if any ("additional terms") at the website. If there is any conflict between the terms of offer for sale and the additional terms, the additional terms shall take precedence in relation to that sale.

Agreement with the terms of offer for sale is mandatory to access the website. We recommend you not to access the website for any purchase if you do not agree to the terms mentioned herewith:

1) The Website is a platform that facilitates the online sale of branded merchandise offered by CODE Grooming. The Services are offered to the Users through various modes which shall include but not be limited to, sale of Vouchers that can be redeemed for various products.

2) You acknowledge that CODE Grooming has the right to change or discontinue any Service/product/interface/offer at any time, without notice. You further acknowledge that CODE may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that CODE Grooming may make to the Service/product/interface/offer. You agree that CODE Grooming shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Service/product/interface/offer.

3) CODE Grooming strives to provide you with the best prices possible on products you buy or avail from the Website. However, CODE Grooming does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.

CODE Grooming offers shipping for all the products on the Website as per the company's policy, which may be changed by the company without any notice to you.

4) The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price ("MRP") i.e., the discounted rate prescribed for those products.

5) Your shipping address, pin code will be verified with the database of CODE Grooming before you proceed to pay for your purchase. In the event/case where your order is not serviceable by our delivery partners, we would request you to provide us with an alternate shipping address which we expect to have on our partner's delivery list. In case there is any dispute regarding the shipment of the product shipped by CODE Grooming, we will be providing a resolution by getting delivery arranged within 7 working days, or by refunds (only to the extent of the invoice value). CODE doesn't deliver items internationally. However, you can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India.

6) You agree to indemnify, defend and hold harmless CODE Grooming from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by CODE Grooming that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the Website.

7) You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the Website or the relationship between You and CODE Grooming shall be subject to the exclusive jurisdiction of the courts at Haryana and You hereby accede to and accept the jurisdiction of such courts.

8) CODE Grooming may occasionally/daily/weekly/monthly send marketing information to you, such as discount coupons, new product updates & offerings etc. on your provided contact details i.e. registered mobile number and/or email ID. If you elect not to receive this information from CODE Grooming, you may send an email to support@codegrooming.com with the subject line UNSUBSCRIBE to remove your information from our promotional database.

Leap Year Sale Terms & Conditions 

General Terms:

1. The offer price of Rs. 549 is only applicable when you pick 3 products on the Leap Year Sale Page.

2. If you add more than 3 products on the Leap Year Sale page or the cart, the 4th and next products will be added at the original cost/selling price.

3. The offer is applicable on the Leap Year sale page only.

4. This offer can be used only once by any individual with the same mobile number and email during the period of sale.

5. A person needs to add min. 3 products in the cart to automatically change the total cart value to Rs. 549

6. The brand reserves the right to edit, change, withdraw, remove or extend the sale at any point of time.

7. Orders placed with lower amount due to any technical/functional glitch will be cancelled by the brand. The brand reserves the right to cancel any order if it feels that such methods have been implemented.

Offer Revisions: 

  1. The brand reserves the right to edit, change, withdraw, remove or extend any offer at any time. 
  2. The brand will cancel orders with lower amounts due to technical/functional glitches. The brand reserves the right to cancel any order if it feels that such methods are applied.

Refunds and Cancellations: 

  1. In the event of a delay in delivery, customers may request information on the status of their order. 
  2. If a delay is anticipated to be extensive, customers have the option to cancel their order and receive a full refund. 
  3. We do not offer refunds, returns or exchanges on any of our items unless they were received as ‘Damaged’, ‘Defective’ or ‘Not as described’. 
  4. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You have 96 hours from the date of receiving your order to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and within 48 hours a credit will automatically be applied to your original method of payment once cancellation is approved. 

Time Variability: 

  1. We strive to ensure timely delivery, but external factors, such as high order volumes and logistical challenges, may impact the delivery schedule. 
  2. The validity of offers may vary over time, and promotions are subject to change without prior notice. 
  3. Customers are encouraged to check the current offers and their validity on our official website or contact our customer service for the latest information.

Modification of Terms:

  1. These terms and conditions may be modified or updated by the company at its discretion.
  2. Customers are advised to review the terms before making a purchase.

Contact Information:

  1. For any inquiries or concerns regarding orders, delivery, or promotions, customers can contact our customer service department. Please contact our customer support team at “support@codegrooming.com”.

By making a purchase on our platform, you agree to abide by these terms and conditions. The company reserves the right to interpret and enforce these terms as it deems appropriate.

ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.